Firestick Not Working: The Problem Guide & How to Fix It

The Amazon Fire TV Stick is a powerful streaming device. and installing the Iview HD APP on Firestick allows you to view your favorite TVS, high-quality channels, adult IPTV channels, sports events, and more. If, as you are watching your favorite show or movie, your Fire TV appears on a black-and-white screen. there are many reasons such as delays, and the Firestick Not Working. Please don’t worry!

In this article, I have described the reasons why Firestick is not Working. And how to fix it and fix it. A complete repair guide will be developed for you. Whether it’s a network issue or an unresponsive remote control, we have a step-by-step solution for you. Please dive!

Additionally, if you’re in the UK and looking for IPTV services, you might want to explore IPTV UK options to enhance your streaming experience further. It’s important to note that while IPTV services are widely available, it’s essential to understand the legality of IPTV in your region. In the UK, regulations surrounding IPTV is legal, so it’s crucial to ensure that you’re using IPTV services in compliance with local laws and regulations.


Why is my Firestick not working?

My Firestick not working. It’s a tough one. Many reasons cause the Firestick not to work, such as a black screen, failure to load, and power the light off first. First of all, we should start with the simplest fix, usually, you need to do is to check your network connection. or unplug the Firestick power and restart, you can clear the cache or update the Firestick. if these are not solved, Then you need to consider other reasons why Firestick doesn’t work and fix them. As a last resort, the factory Settings will be restored.

Follow the steps below to view Firestick not working related issues and fixes.

Firestick not working: indicates the troubleshooting solution

1. Check whether the Firestick is connected to the network

If your Firestick is not working, the most common problem is whether the device is connected to a valid network, which you can fix by doing the following.

  • 1. Go to the Fire TV home screen and tap the Settings button in the top right corner of the screen.
  • 2. Next, select “Network” to check whether your network is connected. If the connection is incorrect, enter the password to reconnect.
  • 3. If your network is disconnected, you can try to reset your router to resolve such issues.
  • 4. Make sure your Firestick device is within the range of the covered Wi-Fi network.
  • 5. Check your router compatibility, you can hold down the Windows key and “R” button to open the command prompt, then press “cmd” and hold down” Enter” to build. In the command prompt you enter, use the “netsh wlan show faces” command to check which 802.11 type your router is using. Here’s how to check if your WiFi router is compatible with your Fire TV.firestick-not-working-router-standard-4

2. Restart the Firestick

Method 1: Restart the Firestick.

Restart the Firestick with your hands. First, you need to pick up your Firestick remote and hold down the “Select” and “Play/Pause” buttons at the same time, which takes at least 10 seconds.


Method 2: perform this operation on the Firestick.

To reboot your FireStick, start by navigating to the home window by pressing the Home key on your remote. Once there, locate the menu options in the middle and click on “Settings” found on the far right. Next, navigate to “My Fire TV” and select it. Scroll down and choose “Restart.” Confirm by clicking “Restart” again when prompted. Your FireStick will then begin to restart, displaying the ‘Powering Off’ message on the screen. This method allows you to restart your FireStick using the Settings options


Related Articles: How to restart Firestick?

3. Clear the Firestick cache

If your Firestick is not working, and your application keeps crashing and refusing to load. you can try clearing the Firestick cache to help you fix such issues.

  • 1. First, you can go to the Firestick main screen and click the Settings button.
  • 2. Please click “Applications“.
  • 3. Next click “Manage Installed Applications“.
  • 4. Next, select the application you encounter when using it.
  • 5. Then click “Clear cache“.clear-cache-on-firestick-3
  • 6. If clearing the cache of the application does not work at this point, uninstall the application and reinstall it.

Related Articles: How to Clear Cache on Firestick for Efficient Streaming.

4. Update the Firestick

If your Firestick has been in working condition for a long time, it should be upgraded and updated, even if other devices have been used for a long time. So be sure to update Firestick. In general, Amazon Firestick developers release the latest version at a fixed time. You can choose to update your Firestick. This can improve your device performance, reduce Firestick buffering and latency, and fix bugs in older versions. How to update? Please review the following steps:

  • Go to the home screen and click on the Settings icon in the top right corner.
  • Scroll down to “My Fire TV”.
  • Then select Install Update. But, before updating Firestick, it is recommended that you check the update to see if it is the latest version. If it is the latest version, you do not need to update Firestick.firestick-not-working-software-update-5

Related Articles: How to Update Firestick & Remote.

The Firestick Not working Other issues and fixes

1. The Firestick remote control does not work, how to fix it?

The primary way to interact with your Firestick device is the Firestick remote. If the Firestick remote control does not work, you can first try to replace the TV. and then perform the remote control within 3 meters, if this does not solve, then you can only pair the Firestick remote control again.

  • First please remove the battery from your Firestick remote control.
  • Press and hold the remote left + Menu + Back button for 10 seconds.
    • Note: If you’re on an old first-generation Firestick remote, you hold down the left + menu button for 15 seconds.
  • Then wait for a minute or so, and remove the remote control battery. Remove the Firestick power and wait for about 1 minute.
  • Then plug in the Firestick power supply and launch the Firestick home screen.
  • Next, reinstall the battery in the remote control and hold down the home button for 40 seconds. Please wait a moment for your remote control to reconnect to your Firestick.

Related Articles: How to Sync FireStick Remote to TV.

2. Firestick overheating, how to Repair?

Overheating of Firestick may cause you to load during use, as well as connection and buffering issues. The quickest way is that you can unplug the device and cool it for a few minutes before reinserting it.

3. No Sound on the Firestick, how to fix it?

You’re watching great episodes and sporting events when you have No Sound on Firestick. What to do? Firestick No sound will affect your viewing experience. You can use the built-in TV speakers or other devices to connect the configured sound system. But the reason for this class may be related to your hardware, network, power transmission, and source. The most straightforward way to do this is to verify that your Firestick remote is set to a mute button. If so, simply press and hold the mute button.

There are other ways you can solve such problems. Please check the following.

  • There is No Sound on Firestick, or it may be related to your application, you can try to exit the program. Then, after restarting, go to the program page of the event you want to watch and check whether it is normal. If there is no sound on restarts, it is recommended that you reset the Firestick.
  • You can also disable “Dolby Digital Plus”. See if this song manipulation can help you recover your voice.
  • Or turn on AV sync. To adjust audio settings on your Firestick, first open the menu and select “Settings.” Then, choose “Display & Sounds” and navigate to the “Audio” section. Enable “AV Sync Turning” and use the left and right keys on your remote to adjust the moving ball in the illustration provided. Align it with associated clicks and flashes. If you hear a click and see a flicker, your AV Sync is tuned, indicating the setting is correct with no issues.

4. The Firestick remote application cannot be connected. How do I fix it?

If you have a problem with your remote or you don’t want it to control your Fire TV. Then you can use the Fire TV app to control it. Follow these steps:

  • 1. First you need to download the Fire TV app for Apple or Android from the Google App Store.
  • 2. Make sure you’re connected to the same Wi-Fi network as the Fire TV Stick.
  • 3. Now, you open the FireTV app and select the available devices. You’ll be asked to enter the four-digit number displayed on your phone’s Fire TV screen and proceed to the next step.
  • 4. Now your phone’s app interface will look like a FireTV remote. which you can turn on and use in Settings to control volume and summon Alexa, among other things.

Related Articles: Pair Firestick Remote: Quick Setup Guide for Seamless Control.

5. I cannot Cast to Firestick from your device. How can I fix it?

Before you can mirror all your mobile devices to the Fire TV Stick for IPTV streaming, all you need to do is activate all the functional options, including IPTV for Firestick, on the Fire TV Stick. To prevent you from getting upset when you can’t find the option, this is a crucial step you must take. Not all Fire TV Sticks have Mirroring support, especially for IPTV content.

Enabling the Mirroring feature on your Fire TV Stick for IPTV streaming is essential to ensure a seamless experience. This feature allows you to cast your mobile device’s screen or IPTV content to your TV, providing a larger and more immersive viewing experience.

However, it’s important to note that not all Fire TV Sticks are equipped with Mirroring support. The availability of this feature might depend on the model and version of your Fire TV Stick. Therefore, before attempting to mirror your IPTV content, ensure that your Fire TV Stick supports Mirroring.

  • Step 1: First, you need to know that some devices don’t support Fire TV screen mirroring. It includes the following devices, please avoid using:
    • iOS and macOS devices
    • Android devices that predate Android OS 4.2 (Jelly Bean)
    • Windows devices that do not support Wireless Display (WiDi)
    • Android devices that do not support Miracast
  • Step 2: If your Fire TV Stick supports screen sharing, when you hold down the “Home” button, the icon will appear if your device is compatible.
  • Step 3: If you only have a phone or tablet and can’t find the Fire TV Stick, keep it connected to the same network within 10 meters.
    • Note: If your phone is not projected to Firestick yet, then do the following, using the Samsung phone model as an example:
      • Connect your Samsung phone and Amazon Fire TV Stick to the same Wi-Fi network.
      • On your Amazon Fire TV Stick, navigate to the home screen and choose “Settings” from the top menu.
      • In the Settings menu, scroll right and select “Display & Sounds.”
      • Under “Display & Sounds,” enable “Display Mirroring.”
      • On your Samsung phone, swipe down from the top of the screen to access the notification panel.
      • Look for options like “Smart View,” “Screen Mirroring,” or “Cast” on your Samsung phone.
      • Tap on “Smart View” or a similar option to search for available casting devices.
      • From the list of devices found, select your Amazon Fire TV Stick.

6. The Fire TV logo is frozen, how to fix it?

When you start Firestick, it freezes and you can only see the Fire TV Logo icon displayed on your TV screen, which means that your device may be stuck. Then how to fix it, do the following:

  • 1. unplug your TV and Firestick, wait a few minutes, and then plug it back in.
  • 2. If the above fails, make sure that the power supply you are using is powerful enough to power your device.
  • 3. Of course, you can also try another HDMI port on your TV. because sometimes the connection port you choose may have a connection problem and cause the Firestick to not work.

7. Firestick black screen, how to fix it?

When your Firestick no longer has any image display, it is often referred to as a black screen or a white screen. So there could be many reasons for this, so what should we do about it?

  • Step 1: The first thing you need to consider is to see if your cable is loose and unable to accept the input signal from Firestick.
  • Step 2: Also check that the cable is compatible with your device, Incompatibility or corruption can also cause such problems.
  • Step 3: Use an HDMI or extender, which allows you to connect your Firestick device to your TV to see if you can fix this problem.
  • Step 4: Or, you can use an AV receiver or plug your Firestick device into your TV to see if the AV receiver causes the problem.

8. Firestick reads the screen, how to fix it?

When your Firestick cannot read the screen information. You can see that there is a feature called VoiceView on the Amazon Fire TV product. After activation, you can go through the activation and read any text displayed on the screen. But sometimes, this feature can be turned on. You can disable screen reading by following a few steps.

  • 1. On the Firestick home screen, select the Settings button.
  • 2. Select “Accessibility” from the Settings menu, then select “VoiceView”. Next please confirm to turn off this function.

9. 4K Ultra HD will not work on your Fire TV device

You’ll be able to enjoy 4K content playback using Amazon Fire TV Stick 4K, Fire TV Stick 4K Max, and Fire TV Cube. and any smart TV running the Fire TV operating system. If you encounter issues while playing Ultra HD movies and shows, ensure that your Fire TV device is indeed a 4K model. (Please note that Fire TV Stick and Fire TV Stick Lite do not support 4K playback).

Additionally, ensure that the TV your Fire TV device is connected to is a 4K TV. Even if you’re using a 4K-capable Fire TV device. if your TV’s highest resolution is 1080p (or lower), 4K movies or shows will only display at the highest resolution supported by the TV.

10. Firestick does not connect to your headset

Now Firestick devices can pair Bluetooth headsets to connect. You can pair your Bluetooth headset on your Fire TV Stick, Fire TV Cube, and smart TVS running Fire TV OS. Generally, the best distance for Bluetooth headphones to connect to the Fire TV is no more than 35 feet. and this distance effect is the best connection range. In other words, it is best to keep your host and your Bluetooth headset in the same space. How to connect? Please keep up the pace! When your Bluetooth headset fails to connect to your device, you can try the following:

If your headset is Bluetooth enabled, you can operate the paired Firestick.

  • First, go to the Firestick setting menu.
  • Scroll to “Remotes & Bluetooth Devices“.
  • Next, select “Bluetooth” and enable Bluetooth here so that it can be detected when pairing.
  • Now, enable Bluetooth on your headset and find and select your Bluetooth headset on your Firestick for pairing.

11. Restore the Firestick Factory Settings

To restore factory Settings on Firestick, you can follow these steps:

  • 1. Navigate to the Firestick home screen and select Settings.
  • 2. Scroll down to “My Fire TV” and click it.
  • 3. Select the “Reset to Factory Defaults” option.
  • Now, the system will pop up a confirmation screen, you need to enter the PIN. If you need to restore the factory device, select “Reset“.
  • Once you have done this, your device will restart.
  • Or you can reset it via remote control. where you only need to press and hold the buttons to the right of the back and navigation circles at the same time for about 10 seconds to activate the device.

You are advised to back up the files you want to save before restoring the factory Settings. You can back up the files through USB or the cloud. Because restoring the factory design means that your equipment is initialized to the time it was purchased. If trying all the above fixes doesn’t help you fix the Firestick not working. Then you can try to contact Amazon customer service for more support and understanding.

Firestick Not Working. How to fix it?

What if your Firestick is Not Working? Don’t worry! The following video will help you solve the problem quickly.

Related Articles: Beetv not working

The streaming alternative to the Amazon Fire Stick

If you can’t fix a Firestick not working related issue, then you can try the Amazon Firestick alternative.

NVIDIA Shield TV$174.99For gamers and power users, the NVIDIA Shield TV is a high-performance streaming device. It supports 4K HDR streaming, has a built-in Chromecast, and offers gaming capabilities. NVIDIA Shield is also the best Android STB.
Apple TV 4K$123.91If you’re within the Apple ecosystem, Apple TV is a great option. It offers access to popular streaming services, has a user-friendly interface, and integrates well with other Apple devices.
Roku Streaming Stick$38.00Roku offers a range of streaming devices, including the Streaming Stick, which provides a similar experience to the Fire Stick. It supports popular streaming services and has a user-friendly interface.
Google Chromecast$49.99Chromecast is a small device that plugs into your TV’s HDMI port and allows you to stream content from your mobile device or computer. It works seamlessly with apps like Netflix, YouTube, and Spotify.
Amazon Fire TV Stick 4K$49.99The Fire TV Stick 4K is compatible with HD and 4K Ultra HD TVs. 4K streaming requires a 4K UHD TV and available 4K content. When connected to a compatible device, selected Prime Video and Disney+ titles can access Dolby Panoramas.


Why is my Amazon Fire Stick suddenly not working?

If the Amazon Fire Stick doesn’t work.
1. The quickest way is to check whether your remote control battery can still maintain your charge. If not, try replacing the battery with a new remote control.
2. Next, unplug the Fire TV Stick, reinsert it, and then restart the device.
3. Finally, please check and make sure that your Firestick power supply is inserted.

Why is my Amazon Fire Stick not connecting?

When you encounter such problems, first refresh the network list, which can be operated by the back button of the remote control. Then restart the Fire TV device. Or unplug the Firestick power supply, wait 60 seconds, and then reinsert it. Or restart the router and modulator. Then close the distance between the Settings and the router.

What are the signs of a Firestick going bad?

Firestick going bad is manifested in the problem of not working, generally a black and white screen, no reaction, and inability to connect. and remote control not listening to the relevant problems. It only works if it’s fixed.

What if all the solutions don’t work out Firestick not working?

None of the above solutions can solve the Firestick not working. Then please buy a new Firestick device, so that all the problems will be solved.

Final Thoughts

In summary, as described in the above article, if your Firestick is causing you trouble, your Firestick Not Working. Then you need to take the fixes and workarounds mentioned in the article to fix everything. If all else fails, exploring alternative Streaming devices like NVIDIA Shield TV or Roku Streaming Stick may offer viable solutions. Keep in mind that with a little patience and the right approach. you can fix most Firestick issues and enjoy a seamless streaming experience again. Additionally, if you’re considering trying out new streaming services or devices. you might want to explore IPTV Free Trial options to find the best fit for your entertainment needs.

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *